Question 1

What is the minimum order quantity?

Accepted Answer

We have no strict minimum order quantity on most product lines. We work with contractors of all sizes, from single-project orders to ongoing supply agreements.

Question 2

How long does shipping from the UK to Dubai take?

Accepted Answer

Standard sea freight from the UK to Dubai takes 3 to 6 weeks. We can arrange air freight for urgent orders — contact us for pricing.

Question 3

Do you provide all export documentation?

Accepted Answer

Yes. We provide a full export documentation package including commercial invoice, packing list, and certificate of origin. All timber packaging complies with ISPM 15 regulations for UAE import.

Question 4

Can I request product samples before placing an order?

Accepted Answer

Yes. Use our Sample Request page to tell us what you need and we will arrange samples from our manufacturers.

Question 5

What payment terms do you offer?

Accepted Answer

We typically require a 50% deposit to confirm an order, with the balance payable prior to shipment. We accept bank transfer. Contact us to discuss terms for ongoing supply agreements.

Question 6

Do you work with interior designers and architects as well as contractors?

Accepted Answer

Yes. We work with fit-out contractors, main contractors, developers, interior designers and project managers. If you are specifying materials for a UAE project, we can help.

Question 7

Can you source products that aren't listed on your website?

Accepted Answer

Yes. Our catalogue represents our most popular lines but we can source to specification across a wide range of construction material categories. Send your spec to info@cordainternational.com.

Question 8

Are your products suitable for the UAE climate?

Accepted Answer

Yes. We select products with Gulf climate performance in mind — UV resistance, heat tolerance and humidity resistance where applicable.

Frequently Asked Questions.