Privacy Policy

This Privacy Policy explains how CORDA International ("we", "us", "our") collects, uses, and protects personal information when you visit cordainternational.com (the "Site") or otherwise engage with our services. CORDA International is the data controller for the personal data processed through this Site.

1. Information We Collect

We collect personal information that you provide voluntarily when you contact us through our enquiry form, by email, or by telephone. This may include your name, company name, email address, telephone number, and any information contained within the body of your enquiry. We may also collect limited technical information automatically, such as IP address, browser type, device information, and pages visited, through standard web analytics.

2. How We Use Your Information

We use your personal information to respond to enquiries, provide quotes and information about our sourcing and logistics services, manage our relationship with you, comply with legal obligations, and improve the performance of the Site. We rely on your consent, our legitimate interests in operating and promoting our business, and the necessity of processing in order to take steps at your request prior to entering into a contract.

3. Sharing Your Information

We do not sell your personal information. We may share it with trusted third-party service providers who help us operate the Site and deliver our services, including form processors, email providers, and logistics partners. Where data is transferred outside the United Kingdom, we take appropriate safeguards in accordance with UK GDPR.

4. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet any legal, accounting, or reporting requirements.

5. Your Rights

Under UK data protection law, you have the right to access, correct, erase, restrict, or object to the processing of your personal data, as well as the right to data portability. You may also withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at info@cordainternational.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

6. Cookies

The Site may use cookies and similar technologies to support core functionality and to understand how visitors use the Site. You can control cookies through your browser settings.

7. Security

We implement appropriate technical and organisational measures designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact

For any questions about this Privacy Policy or our handling of your personal data, please contact CORDA International at info@cordainternational.com.